Refund & Shipping Policy

A legal disclaimer

Refund Policy

Please Confirm Your Size Before Ordering

Customers are responsible for selecting the correct size before placing an order.

Please carefully review our size chart and product measurements before completing your purchase. We strongly recommend confirming your preferred size, as sizing can vary depending on the style and fit of the garment.

We are not responsible for customers selecting the wrong size.

If you are unsure about sizing, please contact us before placing your order so we can assist you.

Eligible Returns

If we approve a return, the item must generally:

Be unworn and unused
Be unwashed
Be free from stains, odors, damage, or alterations
Have all original tags attached, where applicable
Be returned within the timeframe specified by our customer service team
Meet any other return requirements communicated at the time the return is approved

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

Please provide your order information and clear photographs showing the issue. We will review the situation and, if the issue is confirmed to be our responsibility, we may offer a replacement or store credit, at our discretion. Refunds will be processed to the original payment method after receipt of item.

Sale and Promotional Items

Items purchased during certain sales, promotions, or special offers may be subject to additional restrictions and may be final sale. Any applicable restrictions will be communicated at the time of purchase.

Shipping Costs

Original shipping charges are generally non-refundable.

If a return is approved, the customer may also be responsible for the cost of shipping the item back to us unless the return is due to an error on our part or applicable law requires otherwise.

International Orders

Customers outside the United States are responsible for reviewing their order carefully before purchase, including product size, shipping information, and applicable customs or import requirements.

International customers may be responsible for return shipping costs, customs charges, duties, taxes, or other fees associated with returning an order.

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this website and will apply to orders placed after the updated policy becomes effective

Order Processing, Production & Shipping

Our products are made using a combination of handcrafted techniques and machine production. We take care to prepare each order properly before it is shipped.

Please allow time for your order to be processed and prepared. Production times may vary depending on the item and the volume of orders we are receiving.

If an item requires additional production time, we will make reasonable efforts to communicate this to you.

U.S. Shipping

For orders shipping within the United States or Canada, estimated delivery is generally:

5-7 business days due to HIGH demands.

Please note that this is an estimated shipping timeframe and not a guaranteed delivery date. Delivery times may vary depending on the shipping carrier, destination, holidays, weather, and other circumstances outside of our control.

International Shipping

For orders shipping outside of the United States, estimated delivery is generally:

6–12 business days

International delivery times may vary depending on the destination country, customs processing, local postal services, holidays, weather, and other circumstances outside of our control. Customs processing may cause additional delays that are outside of our control.

Customs, Duties & Taxes

International customers may be responsible for customs duties, import taxes, tariffs, brokerage fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for delays caused by customs or government authorities.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before placing your order. We are not responsible for delays, lost packages, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

Delayed or Lost Packages

Once an order has been shipped, it is handled by the applicable shipping carrier. While we will do our best to assist with shipping issues, we are not responsible for delays caused by the carrier, weather, customs, natural disasters, holidays, or other circumstances beyond our reasonable control.

If tracking information indicates that a package has been delivered but you cannot locate it, please contact the shipping carrier and, if necessary, reach out to us so we can assist where possible.

Tracking Information

When available, tracking information will be provided once your order has shipped.

Please allow some time for tracking information to update after your package has been accepted by the carrier.

Important Reminder

Because our products are prepared using a combination of handwork and machine production, slight variations in the appearance of handmade or individually prepared items may occur. These variations are part of the character of our products and do not necessarily indicate a defect.

By placing an order, you acknowledge and agree to the shipping terms outlined in this policy.

We appreciate your patience and support while we carefully prepare your order!

Refund & Shipping Policy

A legal disclaimer

Refund Policy Please Confirm Your Size Before Ordering

Customers are responsible for selecting the correct size before placing an order.

Please carefully review our size chart and product measurements before completing your purchase. We strongly recommend confirming your preferred size, as sizing can vary depending on the style and fit of the garment.

We are not responsible for customers selecting the wrong size.

If you are unsure about sizing, please contact us before placing your order so we can assist you.

Eligible Returns

If we approve a return, the item must generally:

Be unworn and unused

Be unwashed

Be free from stains, odors, damage, or alterations

Have all original tags attached, where applicable

Be returned within the timeframe specified by our customer service team

Meet any other return requirements communicated at the time the return is approved

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

Sale and Promotional Items

Items purchased during certain sales, promotions, or special offers may be subject to additional restrictions and may be final sale. Any applicable restrictions will be communicated at the time of purchase.

Shipping Costs

Original shipping charges are generally non-refundable.

If a return is approved, the customer may also be responsible for the cost of shipping the item back to us unless the return is due to an error on our part or applicable law requires otherwise.

International Orders

Customers outside the United States are responsible for reviewing their order carefully before purchase, including product size, shipping information, and applicable customs or import requirements.

International customers may be responsible for return shipping costs, customs charges, duties, taxes, or other fees associated with returning an order.

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this website and will apply to orders placed after the updated policy becomes effective

Order Processing, Production & Shipping

Our products are made using a combination of handcrafted techniques and machine production. We take care to prepare each order properly before it is shipped.

Please allow time for your order to be processed and prepared. Production times may vary depending on the item and the volume of orders we are receiving.

If an item requires additional production time, we will make reasonable efforts to communicate this to you.

U.S. Shipping

For orders shipping within the United States or Canada, estimated delivery is generally:

5-7 business days due to HIGH demands.

Please note that this is an estimated shipping timeframe and not a guaranteed delivery date. Delivery times may vary depending on the shipping carrier, destination, holidays, weather, and other circumstances outside of our control.

International Shipping

For orders shipping outside of the United States, estimated delivery is generally:

6–12 business days

International delivery times may vary depending on the destination country, customs processing, local postal services, holidays, weather, and other circumstances outside of our control. Customs processing may cause additional delays that are outside of our control.

Customs, Duties & Taxes

International customers may be responsible for customs duties, import taxes, tariffs, brokerage fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for delays caused by customs or government authorities.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before placing your order. We are not responsible for delays, lost packages, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

Delayed or Lost Packages

Once an order has been shipped, it is handled by the applicable shipping carrier. While we will do our best to assist with shipping issues, we are not responsible for delays caused by the carrier, weather, customs, natural disasters, holidays, or other circumstances beyond our reasonable control.

If tracking information indicates that a package has been delivered but you cannot locate it, please contact the shipping carrier and, if necessary, reach out to us so we can assist where possible.

Tracking Information

When available, tracking information will be provided once your order has shipped.

Please allow some time for tracking information to update after your package has been accepted by the carrier.

Important Reminder

Because our products are prepared using a combination of handwork and machine production, slight variations in the appearance of handmade or individually prepared items may occur. These variations are part of the character of our products and do not necessarily indicate a defect.

By placing an order, you acknowledge and agree to the shipping terms outlined in this policy.

We appreciate your patience and support while we carefully prepare your order!

Refund Policy

Please Confirm Your Size Before Ordering